Our Success Stories
Relocating their North American headquarters to our local site; client wanted to reduce annualized turnover and sustain their growth strategy.
TRC hosted a joint Kaizen Event with our customer in 2013 to address early terminations. The results led to an Employee Engagement Program that was data driven using historical turnover data correlating turnover reasons, with counts and tenure. TRC designed a systematic engagement plan that covered the first 4 weeks of the employee assignment.
Help Desk designed to support over 1,000 field restaurant locations.
TRC's client operates over 1,000 restaurant locations across the U.S. The stores are primarily owner operated. The help desk was built 10 years ago with a clearly focused mission: "Enable stores to run their business." They utilize a co-sourced staffing model to create the flexibility necessary to support a 24/6 business.
Managed Service Provider (MSP)
A World-Class Medical Research and Treatment Institution
One of the most sophisticated, integrated healthcare delivery systems in the world, located in Florida with over 5,000 employees.
Our client used a decentralized staffing model and had limited visibility to control pricing, utilization, volume, quality, or contract compliance. They selected a solution that allowed them to bring visibility, cost savings and process control to their facility.
Highly regulated legacy billing center located in Metropolitan Atlanta, GA
Our client evaluated their alternatives to manage their critical functions. They selected a solution that brings the flexibility and cost benefits of outsourcing while maintaining the control necessary to comply with complex regulations.
250,000 square foot North American distribution center located in Metropolitan Atlanta, GA
Our client evaluated their alternatives to manage their critical functions. They selected a solution that brings the flexibility and cost benefits of outsourcing while maintaining the control necessary to comply with complex regulations.
Function: Personalized secure and non-secure fulfillment and laser printed business communications located in Atlanta, GA
Our client developed a strategy at an early stage to utilize contract labor. Their approach has allowed them to flex their costs and resources on a just-in-time basis, creating a model their competitors struggle to compete with.
Produce Company Supplying restaurants, grocery stores, wholesalers and institutions with conventional and specialty produce, floral and custom packaged products located in Seattle, WA.
Our client has widely fluctuating demand cycles and was looking for a reliable source of trained and capable, on-demand workers. Their approach has allowed them to staff their business on a just-in-time basis, creating a nimble model their competitors struggle to compete with.
Contract Labor Management
Global Supplier of Class III Medical Devices for Critical Care and Surgical Applications
Complex FDA regulated manufacturing, assembly, and distribution center located in North Carolina.
Client has a strategy of utilizing a 17% contract workforce to account for shifts in demand and create a “job security” buffer for its core workforce. They operate in a hyper-competitive business and face ever increasing pressures for efficiencies and productivity gains.
Distribution capabilities that offer best-in-class inventory management and order fulfillment allowing for seamless global logistics solutions and complete supply chain management.
Our client was spending a disproportionate amount of time on day-to-day labor management which limited their focus on client facing activities and new business development. Performance and quality standards were inconsistently measured and met.