Customized Solutions Tailored to Your Needs
TRC Staffing is more than a staffing agency — we’re a long-term partner designed to help your business get the job done.
Onsite Workforce Solutions
TRC has a tried and true system for helping businesses meet their strategic contingent labor needs. This starts by having a TRC representative onsite. This is invaluable for our partners, because it allows our agent to fully understand the needs — both present and future — of the client.
You Will Feel the IMPACT with TRC
IMPACT is our customized services program designed to meet your strategic contingent labor needs. Created to be client specific, IMPACT introduces supplemental workers in your workforce, and selects them based strictly on best fit.
With IMPACT, TRC becomes an integrated partner responsible for sourcing, selecting, hiring, and managing a portion of our client’s workforce. It is highly customized and offers the benefits of outsourcing while allowing our clients to maintain their standards of performance. The ultimate goal of TRC’s IMPACT is to enhance your contingent workforce productivity and significantly reduce employment costs.
Customizable IMPACT Services
- Customized Dashboards & Reporting
- On-Site Management
- Shift Supervisors
- Shift Leads
- Incentive Bonuses
- Job-Specific Skills Assessments
- Quarterly Business Reviews
- Customized Training/Onboarding
- Drug Screening
- Work-Flow Analysis
- Customized Billing
- Employee Handbooks
- Utilization Reports
- Safety Enhancements
- 24-Hour Services
- Productivity Reports
- On-Site Check-In
- Continuous Improvement Checkpoints
TRC Staffing wants to ensure all of our clients, candidates included, are pleased with our services! This is evidenced with our 9 consecutive years of being named Best-in-Staffing by ClearlyRated.
Advancing Our Team & Standards of Excellence
In 2011, TRC began its journey into Lean Six Sigma principles. TRC partnered with a third-party Master Black Belt and trained our entire recruiting team, sales team, franchise operations and home office staff on Lean principles.
Since 2012, we have held 7 unique internal Kaizen events focused on our sales and service delivery process and have had 2 joint Kaizen events with two of our largest customers. We also partnered with a mid-sized client to provide 8 weeks of “lunch-and-learn” Lean Principle training for our client’s leadership team.
Net Promoter Score (NPS)
Net Promoter Score measures the customer experience and predicts their willingness to recommend your business to someone else. This proven metric provides the core measurement for customer experience and is generally accepted by the business community as the best measurement of service that your company provides.
Where Does TRC Rank?
TRC utilizes Inavero, a third-party service company, to conduct all surveys and calculate results for our clients and candidates. Keeping in mind that the scale for Net Promoter Score is -100 to 100, with 100 being the best, according to Inavero the average Net Promoter Score within the staffing industry for Clients and Talent is an 8. In comparison, TRC rates over 60 points higher with an NPS of 71. In fact, as a leader in the industry, TRC places within the top 2% of Staffing providers.
Top 2% of staffing providers